Frequently Asked Question
Ans: Yes, we're legit & reputable. Lookupfare.com provides SSL encryption technology for safe and secure booking, so book with confidence. Excellent service with every purchase is our chief commitment to you.
Ans: lookupfare.com is an online travel portal that specializes in selling and booking international and domestic travel. We are committed to provide the most comprehensive set of airline fares and flights.
Ans: Airfares can alter minute by minute, which is directly based on availability and demand. Amid the time of your flight search and real booking, seat inventory in a particular booking class (fare) may sell out.
Ans: Most airlines now charge for in flight meals or no longer offer an exclusive meal service. You have an option to place a meal request when you purchase tickets online or you can call the airline directly for your meal, it must be done at least 24 hours before the scheduled departure.
Ans: We at Lookupfare try to understand the needs of travelers and we know that the customer sometimes can get choosy about whether their tickets are refundable and changeable (Airline Specefic). In some scenarios, the flight tickets are changeable and in some cases refundable as well. In order to know more about the amendments, compensation and recent updates on it, please feel free to contact our customer service agent.
Ans: If at any point of time a customer wants to make any changes to his/her flight ticket or wants to cancel the ticket, he/she would need to reach our customer care executives, who would be more than happy to help them at any point of time.
Questions About Payment & Billing?
Ans: When your reservation is cancelled on the same booking date, funds for the airline allotment are not collected. Any throughout charges you may have seen would have been a "Pending Hold" for verification. These funds will return to your available credit card and will not reflect as a refund, this process normally takes around 3-7 business days, depending on your bank and its procedure.
Ans: These refunds are for seat assignment requests that could not be fulfilled by the airline or during a superior check we detected an additional fare savings prior to ticketing your reservation. This refund does not affect your airline ticket purchase.
Ans: This occurs if assorted airlines or passengers are booked on a reservation. You will see a charge for each ticket processed separately. Any account fees, taxes or other services may as well display as separate charges with the description of Lookupfare.com. When added together these charges should total the amount you were quoted.
Ans: If you are absolutely sure there are duplicate charges posted from Lookupfare, please contact our able Customer Care Services for assistance at 1-888-509-5589.
Ans: Confirm with your bank whether the charges in question have been posted or are pending to your account. At the time of reservation a "pending charge" is placed on your is placed on the total amount. The bank/credit card aggregation again puts a "hold" on that dollar amount, until the transaction is either posted or cleared. With an acknowledged transaction, the charge will typically be posted to the account within 2-3 business days, at that time the money will be deducted from your account, and the "hold" will be released. Each bank/credit card company has their own timelines to release pending transactions.
Ans: Charge descriptions can differ depending on the type of reservation you have booked.